ReQwest Tours & Transport LLC

(509) 690-5555

Wine Touring and Shuttling Services based in Chelan, WA

Frequently Asked Questions

  • Q:  Can I make a reservation for a shuttle service?

A:  If your destination is to or from an airport or you're looking for a ride that will take you or your group 50 miles or farther then yes, you can.  (Wine Tours are always encouraged to reserve).                                                

  • Q:  Is gratuity included (How much should I tip)?

A:  Gratuity is not included in your price and tipping is totally up to you and/or your group.  I'm certainly grateful  to receive anything extra if you were happy with your service.

  • Q:  What is the cancellation policy once we have booked a tour?

A:  If you have booked a 3 hour or longer tour, please try to be courteous enough to cancel 72 hours ahead of time.  At this time I do not take a deposit with your booking, and hope I can keep it that way.

  • Q:  Can we bring food?

A:  You are welcome to bring your own food as there is plenty of room for it; also it's the cheaper way to go.  There are plenty of areas to go and take a lunch break.  No consumption of food in the vehicle though, but non alcoholic beverages with lids are ok.

  • Q:  Can I bring any pets with me (us)?

A:  On a wine tour, No - Most wineries are not welcoming of them anyways.  If you want to on a shuttle trip, then Yes - if they are in their own kennel.  An additional $25 is also charged for a pet.