Frequently Asked Questions
- Q: Can I make a reservation for a shuttle service?
A: If your destination is to or from an airport or you're looking for a ride that will take you or your group 50 miles or farther then yes, you can. (Wine Tours are always encouraged to reserve).
- Q: Is gratuity included (How much should I tip)?
A: Gratuity is not included in your price and tipping is totally up to you and/or your group. I'm certainly grateful to receive anything extra if you were happy with your service.
- Q: What is the cancellation policy once we have booked a tour?
A: If you have booked a 3 hour or longer tour, please try to be courteous enough to cancel 72 hours ahead of time. At this time I do not take a deposit with your booking, and hope I can keep it that way.
- Q: Can we bring food?
A: You are welcome to bring your own food as there is plenty of room for it; also it's the cheaper way to go. There are plenty of areas to go and take a lunch break. No consumption of food in the vehicle though, but non alcoholic beverages with lids are ok.
- Q: Can I bring any pets with me (us)?
A: On a wine tour, No - Most wineries are not welcoming of them anyways. If you want to on a shuttle trip, then Yes - if they are in their own kennel. An additional $25 is also charged for a pet.